WARRANTY
All Bella Barista new Coffee machines carry a 12 month back to base warranty.
in the unlikely event your machine fails in the first 28 days we will collect at our expense repair and return at our expense within 7 working days if this is not possible a replacement will be offered.. Original packaging must be retained for this a charge will be made if we have to provide packaging.
If the machine fails within the first three months we will collect at our expense repair and and aim to return within 7 days at our expense
For remaining period of the warranty customer pays carriage back to us we pay return carriage.
Second year warranty
Second year parts only warranty with maximum £65 labour charge, Cost of carriage and packaging is the customers responsibility, or we will post the part out for you to complete the repair yourself. ( The part will be charged then credited on return of the faulty part).
Exclusions:
Misuse, Seals,Elements, damage caused by scaling
If the failure is due to misuse then we reserve the right to make a charge for the parts labour and carriage.

EXPORT WARRANTY
The machines we sell are sold as suitable for use in the UK we can not guarantee the suitability for other countries and in some case they can only be sold with UK plugs. We offer a 12 months parts only warranty on machines that are exported outside the UK. We will charge for the part and the carriage and this will be refunded on receipt of the faulty part. If the machine has to be returned to us the customer is responsible for the transport both ways.