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Customer Services

Welcome to the Bella Barista customer service section. We hope you find what you're looking for. If you have any immediate questions, please feel free to use live chat or call us on 01933 273275

About Bella Barista

Bella Barista - UK Retailer of coffee equipment for the home.

Fed up of the throw away culture and items only lasting/designed to last for a few years, we setup Bella Barista Est.1998. We strongly believe in commercial built, hand assembled coffee machines for the home. Knowing if we offered the correct support customers would not only enjoy great coffee but also have the ability to maintain a beautiful piece of machinery.

All of the coffee machines and grinders available to purchase through the Bella Barista website are expertly chosen. We have already done the hard work for you.

We have a UK based showroom open Monday to Friday 9am to 5pm that includes most of the coffee machines and espresso grinders on display, with demo machines to use. This is backed up by a great team of knowledgeable (SCA Barista Trained) staff on hand to help you decide on your purchase.

Did you know we also roast coffee?

Bella Barista also has an award winning small batch coffee roastery. The Roastery @ Bella Barista has a small dedicated team with great knowledge and experience within the UK coffee roasting industry. Carefully selecting and sampling high Q grade Arabica coffees. Purchasing coffee through the Bella Barista website gives you the opportunity to try some of the best coffee freshly roasted from around the world.

Home Barista Courses and Professional Barista Training

We also have barista training facilities. Providing home barista and latte art courses. With small professional domestic coffee machines and WBC standard commercial coffee machines and equipment ready and waiting. Update May 2018 - Why not arrange to see us and try out the NEW ASTORIA STORM. *Flagship Commercial Coffee Machine. The Bella Barista training academy is great area to learn all about coffee and hone your coffee skills, whether your a home coffee enthusiast or local business that requires staff training. If your interested in becoming SCA certified please contact us regarding course info and training courses.

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Store Location

Bella Barista
Nene Court The Embankment

Customer Sales

Phone: +44 (0)1933 273275

Service Centre

Phone: +44 (0)1933 834274
E-Mail: support@bellabarista.co.uk

Please drop by and see us

More and more customers are coming to visit us and benefit from being able to see, probably, the largest selection of Prosumer coffee machines in the UK. We have several demo machines and if you decide you want to purchase we will give you a hands on introduction and basic barista training prior to purchase. If this appeals, we would urge that you make an appointment so we can give you our full attention. It can take hour or so to help you make the correct choice.

History of Bella Barista

Bella Barista was created in 1998 from our main company Towability, (Established 1983) manufacturer of mobile catering trailers. Towability specialise in creating mobile coffee van's and build mobile solutions for the likes of Costa Coffee, Nandos, Dominoes, Papa Johns, Chiquitos and Dunkin Donuts. During this time Towability has built close relationships with many Italian, Spanish and German commercial coffee machine manufacturers. Selling commercial coffee units on a regular basis, gave us the idea that people would want high quality gourmet coffee at home (Well, that's what we wanted). About the same time, some of our commercial coffee machine manufacturers were also experimenting with 1 group machines with smaller capacity boilers that would be ideal for home use. With this belief we created Bella Barista, with the aim to simply offer high quality “Prosumer” coffee machines for the home.


Since we formed Bella Barista has now enjoyed continued success on-line. With an ever expanding range and thankfully a wonderful loyal customer base, we continue to make strides forward. From our humble online beginnings Bella Barista now has established a market reputation for high coffee quality machines at the best value. Every order is handled and packaged with loving care to ensure complete satisfaction on the day your goods are received. We want all our customers to benefit and receive great value items with a level of service that only comes from many years of experience.